Jamie Nuich
Life & Health

Why negotiation skills are so important and how Complex Negotiations Counsel Jamie Nuich is pushing for the development of these skills

Jamie Nuich has had a wide range of experience in a multitude of industries. From working as a litigator, to appearing at the UN, to managing high-stakes deals in Big-4 corporate consulting, to researching discrete matters for senior members of government and finally practicing as a mediator, Nuich’s skills as a negotiator have been developed …

Telstra
Business

How telecom businesses like Telstra can improve service experience

Telstra is one of the major telecommunications players in Australia and has Optus as its lead competitor. Despite its size and relative ubiquity, there are still many ways that the company can improve, particularly in regard to customer service. Telstra has somewhat of a notorious reputation for using foreign call centres to handle customer service …